How many times have you been in the middle of an urgent email, attaching a critical file, only to...
How did we start?
“I’m Lewis, the director of Shepherd IT. I had a passion for technology since I was a young boy, I excelled in IT and computer science at college and started my career as a technology analyst helping people with their businesses IT problems.
While I loved my job and the clients I worked with, I found I was becoming really frustrated and annoyed with the way that the company did things. It didn’t put the clients first. It wasn’t part of the role to help our clients grow and improve. The client wasn’t at the heart of everything that was being done, it was what they can do for us and not what we can do for them. And to me that was wrong.
One day, something just clicked inside me. I realised that I needed to go and do this for myself. To find my own clients and help them in the same way that I would help my own business. To really make a difference in what they did and to make sure that their business was secure.
In 2020, I handed in my notice and took the step to set up Shepherd IT. I haven’t looked back since! Since 2020 we’ve grown in exactly the way I’d hoped for. I have my own team now, and dozens and dozens of businesses in the area see us as a trusted IT support partner.
We know that we’ve played a part in helping each business to reach their goals, stop them from being hacked, and hit their targets. And that’s a great feeling!”
When your IT works, so do your people
We believe that a happy workplace is a productive one, and vice versa. That’s why you can trust us to equip you and your team with the right tools for the job. Amazing IT is an investment in your business and people.
We are big fans of tech, but we know that your staff are what really run your business. We support the users of IT, then the IT itself. This method allows us to make sure your people have the right tools they need, which are supported to work for them. Not the other way around. The result? A happy, productive team and satisfied customers.
Book a no-obligation 15 minute chat with Lewis below. We will discuss your business and the issues you are currently facing and how we can help you with them.
Our business is build on the core values of trust, integrity and authenticity.
We’re proud of what we have achieve but we understand that we are nothing without our clients. Our success comes from helping you make the best use of technology for your business.
We have years of technical expertise fixing IT problems. We see ourselves as an extension of your business, your IT department. Always on-hand for anything tech related.
Small to medium businesses are the most at risk of being hacked. Thats why your cyber security is at the core of everything we do, we backup your data and secure your systems so you dont have to worry.
One flat monthly fee for all of your IT needs – no limits on hours, tickets or any hidden fees. Our support is unlimited, you call us and we fix it.
In the know
To support your business we need to know your business. We take the time to understand the ins and outs of how your business works so that we can support you in the way that works best for you.
Unlike most IT companies, we dont give pointless vague SLA timeframes to support your IT. We provide fast IT support every time rather than just making sure we dont go past an SLA. We are ready whenever you need us.
We don’t just fix what’s broken, we proactively check for problems constantly to make sure that we can fix them before you even notice. We will also keep up to date on the latest tech and how it can help your business so you don’t have to.
Our clients love what we do for them
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