How did we start?

Lewis Shepherd - Your Tech Expert

“I’m Lewis, the director of Shepherd IT. I had a passion for technology since I was a young boy, I excelled in IT and computer science at college and started my career as a technology analyst helping people with their businesses IT problems.

While I loved my job and the clients I worked with, I found I was becoming really frustrated and annoyed with the way that the company did things. It didn’t put the clients first. It wasn’t part of the role to help our clients grow and improve. The client wasn’t at the heart of everything that was being done, it was what they can do for us and not what we can do for them. And to me that was wrong.

One day, something just clicked inside me. I realised that I needed to go and do this for myself. To find my own clients and help them in the same way that I would help my own business. To really make a difference in what they did and to make sure that their business was secure.

In 2020, I handed in my notice and took the step to set up Shepherd IT. I haven’t looked back since! Since 2020 we’ve grown in exactly the way I’d hoped for. I have my own team now, and dozens and dozens of businesses in the area see us as a trusted IT support partner.

We know that we’ve played a part in helping each business to reach their goals, stop them from being hacked, and hit their targets. And that’s a great feeling!”

When your IT works, so do your people

We believe that a happy workplace is a productive one, and vice versa. That’s why you can trust us to equip you and your team with the right tools for the job. Amazing IT is an investment in your business and people.

We are big fans of tech, but we know that your staff are what really run your business. We support the users of IT, then the IT itself. This method allows us to make sure your people have the right tools they need, which are supported to work for them. Not the other way around. The result? A happy, productive team and satisfied customers.

Book a no-obligation 15 minute chat with Lewis below. We will discuss your business and the issues you are currently facing and how we can help you with them.

Our values


Our business is build on the core values of trust, integrity and authenticity.

We’re proud of what we have achieve but we understand that we are nothing without our clients. Our success comes from helping you make the best use of technology for your business.



We have years of technical expertise fixing IT problems. We see ourselves as an extension of your business, your IT department. Always on-hand for anything tech related.


Security First

Small to medium businesses are the most at risk of being hacked. Thats why your cyber security is at the core of everything we do, we backup your data and secure your systems so you dont have to worry.

Without Limits

One flat monthly fee for all of your IT needs – no limits on hours, tickets or any hidden fees. Our support is unlimited, you call us and we fix it.


In the know

To support your business we need to know your business. We take the time to understand the ins and outs of how your business works so that we can support you in the way that works best for you.



Unlike most IT companies, we dont give pointless vague SLA timeframes to support your IT. We provide fast IT support every time rather than just making sure we dont go past an SLA. We are ready whenever you need us.

Step ahead

We don’t just fix what’s broken, we proactively check for problems constantly to make sure that we can fix them before you even notice. We will also keep up to date on the latest tech and how it can help your business so you don’t have to.

Our clients love what we do for them

“I have viewed my email system as a weak point in my security set up – until I met you. Your credentials are impeccable. I am also impressed by how straight forward you make the process and totally agree with your mantra of getting the setup right to save hours in the future. Even when our setup was not quite right, you were fast to respond and had the problem dealt with quickly with a short-term fix to get things running, and a long-term solution to remove the problem. I am thoroughly impressed by your skills and knowledge. This combined with your straight forward approach to pricing and implementing your services means that I would actively encourage all my clients – especially those in the Healthcare sector with special category data, to use your services.”

Christopher Cloke Brown 

Director, MRSL Enterprise

“As a small Business owner, proper IT security and support was something I knew I needed. Unfortunately, though, most of the IT support companies out there are only interested in the bigger fish. Shepherd Services was able to offer a solution to suit my needs at an affordable price. Not only that, but if I have issues, The team always gets back to me quickly. I might not need to speak to him every day, but I now have total peace of mind that I’m being looked after.”

Alison Blackwood

Director, Business Insights and Accounting Solutions

“I just wanted to say a big thank you for your actions yesterday. I realize it is what I pay you for, but I was very happy with your service and of course that you were able to overcome and repair the issue. The fact that you were able to do this without disrupting my operation of tutoring was of real benefit.”

Phil Thorn

Director, My Own Tutor

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